Dementia Care Home

Dell Field Court

1 Etchingham Park Road, Barnet, London, N3 2DY

Residential homes, Specialist college service

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes, Specialist college service

Families Rate The Staff52 / 100

Staff warmth score

“Well Looked After”50%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
  • Last inspected2022-01-21

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families most is how welcoming the whole place feels. Staff take time to chat with visitors, managers make themselves available for questions, and there's a warmth that comes through in the little things. People mention how their relatives seem genuinely content here, with staff who treat them as individuals rather than just residents.

The eight family priority themes

  • Staff warmth52
  • Compassion & dignity50
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership62
  • Resident happiness50
Section 02

What inspectors found

Inspected 2022-01-21

  • Is this home safe?

    Good
    The Safe domain was rated Good at the December 2021 inspection. This indicates inspectors did not find significant concerns around staffing, medicines management, safeguarding, or infection control at that time. No specific observations, examples, or quotes are available in the published report to illustrate how safety is maintained in practice. A monitoring review in July 2023 found no evidence to change this rating. The home cares for people with dementia and mental health conditions, which means robust safety systems are particularly important.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the December 2021 inspection. This covers care planning, staff training, healthcare access, nutrition, and how well the home puts its knowledge into practice. No specific detail about dementia training, GP access, care plan content, or food quality is available in the published report text. The July 2023 monitoring review did not prompt a reassessment of this rating. Dell Field Court lists dementia and mental health conditions as specialisms, making effective, specialist care particularly relevant.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was not yet rated at the time of the December 2021 inspection. This means inspectors did not formally evaluate how kind and respectful staff are, how well they protect dignity and independence, or how staff respond to residents' emotional needs during this inspection cycle. The July 2023 monitoring review also did not address this gap. Staff warmth and compassion are the two most important themes in our family review data, accounting for 57.3% and 55.2% of positive family reviews respectively.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was not yet rated at the time of the December 2021 inspection. This means there is no formal inspection evidence about activities, how well the home responds to individual preferences, or end-of-life planning. The July 2023 monitoring review did not address this domain either. Dell Field Court cares for people with dementia and mental health conditions, for whom meaningful daily engagement is particularly important for wellbeing.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the December 2021 inspection. A registered manager, Mr Jayram Sauba, and a nominated individual, Mrs Julie Riley, are named in the registration data, indicating a formal leadership structure is in place. No detail about management culture, staff empowerment, governance processes, or how the home responds to complaints or incidents is available in the published report. The July 2023 monitoring review found no evidence requiring a rating change.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Dell Field Court cares for adults both under and over 65, including those living with dementia or mental health conditions. Their multilingual staff team brings particular value for families from South Asian communities. For residents with dementia, the home provides dedicated support within their broader care approach. Staff show understanding of how dementia affects daily life, working to maintain routines and connections that matter to each person. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Dell Field Court was rated Good overall at its last inspection in December 2021, but the inspection report contains very limited published detail. Scores across most themes reflect a Good rating with insufficient specific evidence to push above the mid-range.

Homes in London typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families most is how welcoming the whole place feels. Staff take time to chat with visitors, managers make themselves available for questions, and there's a warmth that comes through in the little things. People mention how their relatives seem genuinely content here, with staff who treat them as individuals rather than just residents.

Lens 02

What inspectors have recorded

The management team here seems to have found their rhythm, with families noting how approachable and consistent the leadership is. Most people feel well-informed and included in care decisions, though occasionally communication between shifts could be tighter. The stability of the management team gives families confidence that standards stay consistent.

Lens 03

How it sits against good practice

Sometimes the best care comes from a team that speaks your language — literally and figuratively.

DCC Recommendation

Worth a visit

Dell Field Court, in Finchley, North London, was rated Good overall at its inspection in December 2021, with Good ratings in the Safe, Effective, and Well-led domains. The Caring and Responsive domains were not yet rated at the time of that inspection, meaning a significant portion of what families care about most, how staff treat your parent day to day and whether your parent will have a meaningful life there, was not formally evaluated. A monitoring review carried out in July 2023 found no evidence requiring the rating to be changed, and the home remains registered and active with 40 beds, covering dementia, mental health conditions, and adults of varying ages. The most important limitation of this report is how little published detail sits behind the Good ratings. The inspection summary available contains no direct quotes from residents or relatives, no specific observations of care interactions, and no description of the physical environment. That means a Good rating here tells you the inspectors did not find serious problems, but it does not give you a picture of daily life. Before committing to this home, arrange a visit at an unscheduled time, ideally around a mealtime or activity session. Ask the manager to show you last week's actual staffing rota, ask what dementia training staff have completed in the past 12 months, and spend time in a communal area watching how staff interact with the people who live there. The answers you gather yourself will tell you far more than the published findings can.

The three questions to ask when you visit

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In Their Own Words

How Dell Field Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Dell Field Court says about itself

Where different languages and cultures feel right at home

Dedicated residential home,education disability services Support in London

When you're looking for care that understands cultural traditions and speaks your language, Dell Field Court in London brings something special to the table. Families talk about walking in and hearing staff chatting in Gujarati or Hindi, seeing familiar foods on the menu, and watching their relatives relax into an environment that gets who they are. It's this blend of professional care with cultural understanding that seems to make the difference here.

Care & specialisms

Who they care for

    Dell Field Court cares for adults both under and over 65, including those living with dementia or mental health conditions. Their multilingual staff team brings particular value for families from South Asian communities.

    How they describe their dementia care

    For residents with dementia, the home provides dedicated support within their broader care approach. Staff show understanding of how dementia affects daily life, working to maintain routines and connections that matter to each person.

    “Sometimes the best care comes from a team that speaks your language — literally and figuratively.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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